Support has moved to findthemimic.com/support.
Support.
Problems, questions, or feedback? Get in touch.
Send an email — I usually respond within 48 hours.
[mailto: oliver@oklitz.net]01.Where do I get MIMIC?
On the App Store, for iPhone. Everything about the game is at findthemimic.com.
02.Report a Bug
What happened, which world, and which iPhone and iOS version? Your gamer tag helps too.
03.A match is stuck
Send me your gamer tag and roughly when it happened, and I can look up the match on the server.
04.I paid to remove ads but still see them
Try "Restore purchases" in the app first. If that doesn't help, write me — include your gamer tag and whether you bought the 30-day pass or the forever purchase, and I'll sort it out.
05.Change or delete my account
Both work in the app: change your gamer tag in Settings, or delete your account there too. Deleting removes your tag and Apple identifier straight away, and everything else within 30 days — see the privacy policy for the details.
06.Feature requests
Very welcome. A few things are deliberately not in the first release — cosmetics and Android are on the list for later.